Stop Juggling Systems: How NDIS 360 Puts Your Entire NDIS Business on Autopilot

The Complexity Crisis Facing NDIS Providers

If you manage an NDIS provider business, you know the daily reality: You’re running multiple systems—one for rostering, another for HR files, a spreadsheet for budgets, and yet another portal for claims. This complexity doesn’t just waste time; it creates massive compliance risks.

What if you could ditch the dozen different tools and manage every facet of your operations from a single, audit-ready platform?

That’s why we built NDIS 360. It is a complete end-to-end platform designed to help NDIS providers manage participants, compliance, rostering, invoicing, and operations—effortlessly.

 

The Core Pillars of NDIS 360: Simplify, Comply, and Grow

NDIS 360 isn’t just a CRM; it’s a unified operating system built specifically for the unique demands of the disability sector. Here is how our key features eliminate your biggest daily headaches:

1. Rostering & Shift Scheduling: Smarter Shifts. Less Admin.

Manual rostering is a notorious time-sink. Our intelligent system automates the most frustrating parts of shift management while ensuring complete accuracy and accountability.

• Automated Matching & Schedules: Create and manage shifts in seconds. Automate recurring shifts and match workers based on participant needs, qualifications, and availability.
• Real-Time Worker Control: Workers can start/stop shifts instantly via the dedicated Worker App, complete with GPS verification and KM tracking. This means accurate invoicing and verified service delivery every time.
• The Power of AI-Powered Case Notes: Your support workers are spending hours writing notes. Our AI feature helps generate clean, accurate, and compliant case notes automatically from shift data, saving hours every single week while ensuring quality documentation.

2. Support Coordination & Claims: Faster Claims. Zero Errors.

For Support Coordinators and providers managing invoicing, compliance means getting the details right the first time. NDIS 360 streamlines your most critical financial and documentation workflows.

• PRODA Claims & Plan Manager Invoicing: After notes are finalised, submit claims instantly for NDIA-managed participants directly through PRODA, or automatically send professional invoices to Plan Managers—all in one seamless workflow.
• Budget & Usage Tracking: Support coordinators can build participant budgets and track funding usage in real-time, helping prevent accidental overruns and ensuring services align with goals.
• Generate Statements and Reports: Access detailed financial and utilisation reports instantly, simplifying end-of-month processes.

3. Compliance & Documentation: Always Audit-Ready

Compliance is the non-negotiable foundation of any successful NDIS provider. We have built NDIS 360 to turn audit preparation from a nightmare into a non-event.

• Secure Document Storage: Store all participant and staff documents securely in one place.
• Automated Expiry Reminders: Never miss a critical renewal again. Our system tracks expiry dates for staff qualifications, Working with Children Checks (WWCC), and participant plans, sending automated alerts well in advance.
• Invoices and Notes Organised Together: All documentation related to a service—the shift record, the case note, and the invoice—are automatically linked and stored together, making verification during an audit instantaneous.

4. Holistic Participant and Employee Management

The heart of your business is your people—both the participants you support and the staff who deliver that support.

• Participant Management (The Central Profile): See everything about a participant in one central, secure profile: goals, plans, funding usage, support notes, risk assessments, and invoices. This gives you a complete, compliance-ready view at a glance.
• Employee Management (The Compliant Workforce): Manage staff availability, qualifications, training, and HR files in a single system. Our automated alerts ensure your workforce remains fully compliant, always.

 

💡 Stop Managing Systems. Start Supporting Participants.

NDIS 360 is built to give your business managers and support coordinators their time back. Implementation, as one of our users noted, is seamless, and the impact is immediate:

“Implementation was seamless. Our claiming time has dropped by 50%. Excellent support staff.” — Sarah K., Support Coordination

“The mobile app has transformed how our support workers log notes. Real-time and accurate. Highly recommend.” — Teresa Holland, Business Manager

You don’t need a stack of complicated tools. You need one powerful, dedicated platform that handles NDIS complexity so you can focus on integrity, professionalism, and delivering quality care.

Ready to take control of your NDIS operations?

We are so confident NDIS 360 will transform your business that we are offering a Free 30-Day Trial. Start using the platform today with zero cost and zero commitment.